I can't wait to see you on our next account management workshop where you will learn:
- Understand what it takes to move from IT supplier or MSP to trusted advisor and business partner status with your clients
- How to strategically manage your accounts so that you spend your time on the right accounts
- Account planning – devising a revenue generation plan for each client
- How to establish your objectives for each of the accounts that you manage
- How to calculate the potential of each account
- How to create a toolkit of relationship building skills and techniques
- How to run a QBR or Strategy review meeting with your clients that identifies additional upsell opportunities
- Working out a relationship and communications plan for each of your accounts